Exchange in 3 steps
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Set the BCH amount and paste your Zcash payout address on Zcash mainnet.
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Create the order to lock the quote and see the deposit address.
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Send BCH to that deposit. After confirmations, ZEC is paid to your wallet.
Before you broadcast
- Deposits on Bitcoin Cash mainnet follow that chain's confirmation times.
- Network congestion can occasionally delay inclusion — check status if stuck.
- Send only BCH on Bitcoin Cash mainnet to the address on your order page.
- ZEC not visible yet? Wait a few minutes, resync your wallet, then contact support with your order ID if the payout tx is already listed.
Bitcoin Cash
Always match BCH on Bitcoin Cash mainnet when you send or receive — wrong-network transfers may not be credited.
Before you send
Use a wallet that supports Bitcoin Cash mainnet.
Verify the deposit network on your order page matches your wallet.
Zcash — optional shielded privacy
ZEC supports transparent and shielded addresses — pick the receive format your wallet actually supports.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Before you swap
Avoid wrong-network deposits and address format mistakes — read these guides first.
Coin swap hubs
More no-KYC swap pairs and guides for each asset.
Frequently asked questions
Is identity verification required to trade BCH for ZEC?
No. GetSwap is a NO-KYC & Privacy-First Crypto Exchange — no profile, no ID upload, and no funded account for Bitcoin Cash → Zcash.
How long is a BCH → ZEC order?
Typical completion is a few minutes. Bitcoin Cash mainnet and Zcash mainnet confirmation times set the pace.
Do you custody BCH or ZEC?
No. You send BCH yourself and ZEC is paid to the address you enter — GetSwap does not keep a wallet balance for you.
What if I pick the wrong BCH network?
Match the network printed on the order (Bitcoin Cash mainnet). A mismatch can strand the deposit — check the swap safety notes first.