Exchange in 3 steps
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Set the CRO amount and paste your Zcash payout address on Zcash mainnet.
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Create the order to lock the quote and see the deposit address.
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Send CRO to that deposit. After confirmations, ZEC is paid to your wallet.
Before you broadcast
- Deposits on ERC-20 on Ethereum follow that chain's confirmation times.
- Send only on ERC-20 on Ethereum — other networks are not interchangeable.
- Double-check the network on your order page before you send.
- ZEC not visible yet? Wait a few minutes, resync your wallet, then contact support with your order ID if the payout tx is already listed.
Cronos on Ethereum
Always match CRO on ERC-20 on Ethereum when you send or receive — wrong-network transfers may not be credited.
Before you send
Use a wallet that supports ERC-20 on Ethereum.
Verify the deposit network on your order page matches your wallet.
Zcash — optional shielded privacy
ZEC supports transparent and shielded addresses — pick the receive format your wallet actually supports.
ZEC receipt troubleshooting
Confirm address type matches your wallet. Rescan the blockchain in your Zcash client if needed.
Transparent vs shielded payouts
Zcash supports both transparent (t-) and shielded (z-) addresses — they are not interchangeable.
- Use the address type your wallet actually supports before placing the order.
- Shielded payouts may take longer to appear depending on wallet software.
- If the order shows a sent tx but balance is zero, rescan the chain in your Zcash client first.
Before you swap
Avoid wrong-network deposits and address format mistakes — read these guides first.
Coin swap hubs
More no-KYC swap pairs and guides for each asset.
Frequently asked questions
Is identity verification required to trade CRO for ZEC?
No. GetSwap is a NO-KYC & Privacy-First Crypto Exchange — no profile, no ID upload, and no funded account for Cronos → Zcash.
How long is a CRO → ZEC order?
Typical completion is a few minutes. ERC-20 on Ethereum and Zcash mainnet confirmation times set the pace.
Do you custody CRO or ZEC?
No. You send CRO yourself and ZEC is paid to the address you enter — GetSwap does not keep a wallet balance for you.
What if I pick the wrong CRO network?
Match the network printed on the order (ERC-20 on Ethereum). A mismatch can strand the deposit — check the swap safety notes first.